Contact Us
We’re here to help.
We’re here to help with product questions, order queries, or advice on choosing the right baking equipment and ingredients. Please use the details below to get in touch.
Customer Enquiries
- Email: support@bakerybits.co.uk (best for fastest response)
- Phone: +44 (0) 1404 565656 (Mon – Fri, 09:30 – 17:00)
Customer Service Hours
- Monday – Friday: 09:30 – 17:00
- Saturday & Sunday: Closed
- Closed on UK bank holidays
Order and Delivery Queries
If your question is about shipping, delivery times, or returns, please check our Delivery Information page first — it covers UK, NI, EU and worldwide orders in detail.
Northern Ireland Customers
We’re registered with the UK Internal Market Scheme (UKIMS). This means Northern Ireland orders are treated as “not at risk” of entering the EU, helping to avoid extra tariffs and reduce delays.
UKIMS number: XIUKIM99017579400020250724103746
Visiting Us
We do not have a physical shop, but if you’ve arranged Click & Collect, please wait for your “Ready to Collect” email before travelling.
Social Media
Company Information
- Company Name: BakeryBits Ltd
- Company Number: 07532849
- VAT Number: GB990175794
- EORI Number: GB990175794000
- UKIMS Number: XIUKIM99017579400020250724103746
- Registered Address: 7 Lowmoor Business Park, Tonedale, Wellington, TA21 0AZ
- what3words: ///polices.reframe.flasks