Delivery Information
Delivery at a glance
- Order by 3pm Mon–Fri for Next Working Day (UK mainland).
- Free Next Working Day on orders over £150 (otherwise £8.99).
- Standard UK from £6.75 (very small items £2.04), allow up to 5 working days.
- BFPO: 0% VAT, Royal Mail Tracked 48, up to 20kg.
- Highlands & Islands / NI: courier rates shown at checkout.
- EU: we don’t collect VAT; you’ll pay local VAT to the carrier. Orders over €150 may attract duty if goods are non-UK/EU origin.
- Rest of world: Royal Mail Airmail (light) or UPS; prices shown at checkout.
Delivery table
| Region | Service | Price | Timing |
|---|---|---|---|
| UK Mainland | Next Working Day | Free over £150 / £8.99 | Order by 3pm Mon–Fri |
| UK Mainland | Standard | £6.75 (very small £2.04) | Up to 5 working days |
| BFPO | Royal Mail Tracked 48 | Shown at checkout | Variable after entry to BFPO system |
| UK Highlands & Islands | Courier | Shown at checkout | Varies |
| Northern Ireland | Courier | Shown at checkout | Varies |
| EU | UPS | Shown at checkout | 2–5 working days + VAT at delivery |
| Non-EU | UPS | Shown at checkout | 2–5 working days |
BFPO deliveries
We deliver to BFPO addresses.
- Orders are zero-rated for VAT (0%).
- Sent via Royal Mail Tracked 48.
- Maximum parcel weight 20kg.
- Once handed to the BFPO system, delivery times vary depending on destination and local handling.
Please ensure your BFPO address is entered in full and correctly at checkout to avoid delays.
UK Mainland (not Highlands & Islands or NI)
- Next Working Day: free over £150, otherwise £8.99 (order by 3pm Mon–Fri).
- Standard: £6.75 (very small items £2.04); allow up to 5 working days.
- Or choose DPD Pickup for a cheaper delivery to your local pickup shop.
- Track your delivery with the DPD app.
UK Highlands & Islands and Northern Ireland
Courier rates are shown at checkout (typically UPS).
Northern Ireland: We are registered with the UK Internal Market Scheme (UKIMS), so consignments are treated as "not at risk" of entering the EU, helping avoid additional tariffs and reduce delays. Our UKIMS number: XIUKIM99017579400020250724103746.
EU addresses
- We don’t charge VAT at checkout – you’ll pay your local VAT to the carrier on delivery.
- Orders over €150 may incur duty if the goods are of non-UK/EU origin.
- Delivery options and costs are shown at checkout.
Non-EU (rest of world)
- Options are shown at checkout.
- UPS typically delivers in 2–5 working days.
- We’ll send you tracking details. Please include a contact phone number for all overseas orders.
FAQs
Do you deliver to BFPO addresses?
Yes. BFPO orders are zero-rated for VAT and sent via Royal Mail Tracked 48. Delivery times vary once the parcel enters the BFPO system.
When is your cut-off for Next Working Day?
3pm Monday–Friday, provided the Next Working Day delivery option is selected at checkout. Orders placed after 3pm or at weekends or UK bank holidays ship the next working day.
Do you offer weekend delivery?
Yes, if selected in the checkout.
How are small, low-weight items charged?
Very small items are £2.04 via Royal Mail Tracked 48.
Will I pay extra fees in the EU?
Yes – local VAT on delivery and for orders over €150 possible duty depending on origin.