Christmas Opening Times & Delivery Deadlines

Delivery

December and Christmas Period

For changes to the December schedules see our Christmas Posting Date and Opening Times.

UK Mainland Addresses (Not Highlands and Islands or Northern Ireland)

Standard UK delivery is £6.75 (£1.20 for very small items). Free next working day (order placed before 3pm) for orders over £150, £8.99 otherwise.

Standard UK delivery takes longer than Next (working) Day and although we send as soon as we can you should allow up to 5 working days.

We offer a Next Working day delivery option if selected at the checkout and your order is placed before 3pm - Free for orders over £150 , otherwise £8.99.

For all other delivery options - (DPD standard £6.75) including Royal Mail Tracked 48 - you should allow up to 5 working days from order to delivery although typically sooner.

See the handy DPD App.

UK Highlands and Islands or Northern Ireland

Orders to areas classed Highlands and Islands, heavy enough to be sent by courier, are charged accordingly, the rates shown in the checkout, typically by EVRi, Yodel or Parcel Force.

Overseas Addresses - EU

We're now sending any non-foods to our EU friends once again. You can order as you would anywhere. We don't collect any taxes from you and so you will have to pay your local rate of VAT to DHL. If the order is over €150 then there may be some duty to pay if the product is made outside UK/EU.

Overseas Addresses – Non-EU

The options are shown in the checkout. You will have a choice of Royal Mail Airmail for the lighter items and DHL or EVRi. Our charges are calculated in the checkout, when you choose your country, the charge is based on the weight of the package and closely reflects the actual charges that we incur.

Royal Mail Airmail aims to deliver in 3-5 working days. DHL delivery times are typically 2-5 days and EVRi about 9 days. We will always send you the tracking number for your package, which will be sent at the same time as your order.

Please ensure you provide a contact telephone number for all overseas orders as this is a requirement for our delivery companies.

DHL Shipping Restrictions

DHL will not carry any bladed items - so if you have one in your basket (a lame or knife), DHL will not appear as a shipping method. For many overseas destinations this may be the only method that we currently have available so please remove any blades in order to checkout.