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Delivery Information

Delivery at a glance

  • Order by 3pm Mon–Fri for Next Working Day (UK mainland).
  • Free Next Working Day on orders over £150 (otherwise £8.99).
  • Standard UK from £6.75 (very small items £2.04), allow up to 5 working days.
  • Bladed items sent by DPD require age verification on delivery.
  • BFPO: 0% VAT, Royal Mail Tracked 48, up to 20kg.
  • Highlands & Islands / NI: courier rates shown at checkout.
  • EU: we don’t collect VAT; you’ll pay local VAT to the carrier. Orders over €150 may attract duty if goods are non-UK/EU origin.
  • Rest of world: Royal Mail Airmail (light) or UPS; prices shown at checkout.

⚠ Age-verified delivery for bladed items: Orders containing knives or other bladed items sent by DPD require age verification on delivery. The recipient must be aged 18 or over and may be asked to show photo ID. These parcels cannot be left in a safe place or with a neighbour.

Delivery table

Region Service Price Timing
UK Mainland Next Working Day Free over £150 / £8.99 Order by 3pm Mon–Fri
UK Mainland Standard £6.75 (very small £2.04) Up to 5 working days
BFPO Royal Mail Tracked 48 Shown at checkout Variable after entry to BFPO system
UK Highlands & Islands Courier Shown at checkout Varies
Northern Ireland Courier Shown at checkout Varies
EU UPS Shown at checkout 2–5 working days + VAT at delivery
Non-EU UPS Shown at checkout 2–5 working days

BFPO deliveries

We deliver to BFPO addresses.

  • Orders are zero-rated for VAT (0%).
  • Sent via Royal Mail Tracked 48.
  • Maximum parcel weight 20kg.
  • Once handed to the BFPO system, delivery times vary depending on destination and local handling.

Please ensure your BFPO address is entered in full and correctly at checkout to avoid delays.

UK Mainland (not Highlands & Islands or NI)

  • Next Working Day: free over £150, otherwise £8.99 (order by 3pm Mon–Fri).
  • Standard: £6.75 (very small items £2.04); allow up to 5 working days.
  • Or choose DPD Pickup for a cheaper delivery to your local pickup shop.
  • Track your delivery with the DPD app.
  • Orders containing bladed items sent by DPD require age verification on delivery. The recipient must be aged 18 or over and may be asked to show photo ID.

UK Highlands & Islands and Northern Ireland

Courier rates are shown at checkout (typically UPS).

Northern Ireland: We are registered with the UK Internal Market Scheme (UKIMS), so consignments are treated as "not at risk" of entering the EU, helping avoid additional tariffs and reduce delays. Our UKIMS number: XIUKIM99017579400020250724103746.

EU addresses

  • We don’t charge VAT at checkout – you’ll pay your local VAT to the carrier on delivery.
  • Orders over €150 may incur duty if the goods are of non-UK/EU origin.
  • Delivery options and costs are shown at checkout.

Non-EU (rest of world)

  • Options are shown at checkout.
  • UPS typically delivers in 2–5 working days.
  • We’ll send you tracking details. Please include a contact phone number for all overseas orders.

Delivery FAQs

Do you deliver to BFPO addresses?
Yes. BFPO orders are zero-rated for VAT and sent via Royal Mail Tracked 48. Delivery times vary once the parcel enters the BFPO system.
When is your cut-off for Next Working Day?
3pm Monday to Friday, provided the Next Working Day delivery option is selected at checkout. Orders placed after 3pm, at weekends or on UK bank holidays will ship the next working day.
Do you offer weekend delivery?
Yes, if selected in the checkout.
How are small, low-weight items charged?
Very small items are £2.04 via Royal Mail Tracked 48.
Do bladed items require age verification on delivery?
Yes. Orders containing knives or other bladed items sent by DPD require age verification on delivery. The recipient must be aged 18 or over and may be asked to show photo ID. These parcels cannot be left in a safe place or with a neighbour.
Will I pay extra fees in the EU?
Yes – local VAT is payable on delivery, and orders over €150 may also incur duty depending on the origin of the goods.

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